Shikanda Event Management
 
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Terms of Business

We work in half-hour slots, with a minimum of 4 hours per waiter per function. All departure times rounded up to the next half hour.

Day before interviews, briefing, set up or fitting of fancy dress or theme clothes charged at R45.00 per hour with a minimum of 4 hours per waiter per fitting, briefing or set up.

We have a suggested staff to guest ratio that we work with to supply the correct amount of staff for a function. We are a professional waitering company and do not under staff our functions, as bad service not only reflects on us but on our client as well. We don’t over staff either, as that is just as bad as understaffing.

Terms and Conditions

Hire - Waiters, barmen & staff are hired out per hour - with a minimum of 4 hours per staff member per function. Departure time will be rounded off to the next half hour.

Before - a job can be taken on the client will need to sign off a quote and agree to the terms and conditions by way of a signature.

Cancellation Cancellation with in 7 days of the date booked for the event, the client will be liable for 50% of the quoted price.

Cancellation with in 48 hours of the booking the client is liable for 100% of the quoted price

Final Numbers - To be able to offer the required service and to avoid any confusion, the final numbers of staff needed, the time, date and address of the function should be furnished in writing and signed by the client and faxed by the client to Shikanda Event Management no later than 7 days prior to the date of the function. Last minute bookings also need to be signed and given in writing.
 
Staff To Guest Ratio Shikanda Event Management can not be held responsible for service that is not up to our usual standard if our suggested staff to guest ratio is not followed.

Breakages Shikanda Event Management and our staff will do our best not to break, damage or lose any property or equipment belonging to our clients, their suppliers and their guests.

Insurance - The Client is liable to take out insurance to cover themselves against losses, damage and any breakages of property, equipment or function hire, belonging to the client, the guests or the catering or event management company. Shikanda Event Management will not be held responsible for any loss of stock or damage to any property, plants, trees, animal, or injury to any person whatsoever. 

Security - We search all our staff members before they leave a function and the client is requested to search our staff before leaving the clients premises. (For security reasons our staff prefer to be searched before leaving a function rather than being suspected of walking off with something that does not belong to them after they have already left a function and the premises).

Our uniform is - black shoes, black trousers/skirt, black stockings, white long sleeve shirt, black bowtie and black waistcoat. Any changes of or additions to our standard uniform will be the client’s responsibility to source, supply and finance.

Telephone: +27 12 998 1003   Facsimile:   086 617 9553   Email:   client@shikanda.co.za

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